All Resources
Use case

Diagnosing Sulfur Recovery Decline in Refining: Turning Root Cause Analysis into Real-Time Prescriptions

Pablo Sanchez
,
Industry Principal
Reading time:
Watch time:
4
min.

The Challenge

In sulfur recovery units, maintaining high conversion efficiency is essential to meet environmental regulations and ensure stable refinery operation. During routine monitoring, engineers observed that sulfur production had dropped significantly compared to previous months, indicating declining recovery yield.

This was not just a performance issue. Reduced recovery meant higher concentrations of H₂S leaving the unit, increasing load on downstream treatment systems and potentially creating environmental compliance risks. The key challenge was identifying what was causing the efficiency loss and ensuring that the analysis could be reused as guidance if the issue reappeared.

  • Noticeable drop in sulfur recovery yield
  • Increased downstream treatment load due to higher H₂S content
  • Multiple potential causes across process variables and equipment
  • Need for reusable diagnostic insight, not just a one-time analysis

The Approach

The team built a structured investigation workflow combining time-based analysis, contextualization, and pattern tracking.

  • Root cause exploration: Historical process data was analyzed to identify periods of reduced sulfur recovery
  • Event identification: Anomalous periods were detected and saved as contextual events for comparison and tracking
  • Context-enriched reporting: Structured time-series data was extended with key variables such as sulfur yield, H₂S concentration, and converter conditions
  • Comparative analysis: Low recovery periods were compared against normal operation to isolate influential parameters
  • Knowledge capture: Identified anomaly patterns were stored so future occurrences could be recognized immediately through real-time monitors
Real-timemonitors, trends, correlations, and contextualization of SRU key KPIs, forearly detection

Key Insight

Performance losses were not random fluctuations. Once contextualized and compared, they revealed consistent patterns tied to specific upstream process behavior.

Results

KPIResult
Root cause identifiedUpstream temperature control malfunction
Detection capabilityLow recovery periods automatically identifiable
Knowledge reuseContextual events saved for future detection
Diagnostic speedFaster troubleshooting for similar issues
Operational impactImproved stability of sulfur recovery performance

The Takeaway

By turning a one-time root cause investigation into a reusable diagnostic framework, the team created a prescriptive operating capability, enabling engineers to detect future recovery losses earlier, act faster, and maintain environmental compliance and unit efficiency with confidence.

Oil & gas
Energy & natural resources
Operational Performance Management
Reporting Compliance & Safety
Process Health Monitoring
Emission Tracking
Process Engineer
Reliability Engineer
Sustainability Lead
Plant Manager
Share with a co-worker

The Challenge

In sulfur recovery units, maintaining high conversion efficiency is essential to meet environmental regulations and ensure stable refinery operation. During routine monitoring, engineers observed that sulfur production had dropped significantly compared to previous months, indicating declining recovery yield.

This was not just a performance issue. Reduced recovery meant higher concentrations of H₂S leaving the unit, increasing load on downstream treatment systems and potentially creating environmental compliance risks. The key challenge was identifying what was causing the efficiency loss and ensuring that the analysis could be reused as guidance if the issue reappeared.

  • Noticeable drop in sulfur recovery yield
  • Increased downstream treatment load due to higher H₂S content
  • Multiple potential causes across process variables and equipment
  • Need for reusable diagnostic insight, not just a one-time analysis

The Approach

The team built a structured investigation workflow combining time-based analysis, contextualization, and pattern tracking.

  • Root cause exploration: Historical process data was analyzed to identify periods of reduced sulfur recovery
  • Event identification: Anomalous periods were detected and saved as contextual events for comparison and tracking
  • Context-enriched reporting: Structured time-series data was extended with key variables such as sulfur yield, H₂S concentration, and converter conditions
  • Comparative analysis: Low recovery periods were compared against normal operation to isolate influential parameters
  • Knowledge capture: Identified anomaly patterns were stored so future occurrences could be recognized immediately through real-time monitors
Real-timemonitors, trends, correlations, and contextualization of SRU key KPIs, forearly detection

Key Insight

Performance losses were not random fluctuations. Once contextualized and compared, they revealed consistent patterns tied to specific upstream process behavior.

Results

KPIResult
Root cause identifiedUpstream temperature control malfunction
Detection capabilityLow recovery periods automatically identifiable
Knowledge reuseContextual events saved for future detection
Diagnostic speedFaster troubleshooting for similar issues
Operational impactImproved stability of sulfur recovery performance

The Takeaway

By turning a one-time root cause investigation into a reusable diagnostic framework, the team created a prescriptive operating capability, enabling engineers to detect future recovery losses earlier, act faster, and maintain environmental compliance and unit efficiency with confidence.

Access now

Share with a co-worker

The Challenge

In sulfur recovery units, maintaining high conversion efficiency is essential to meet environmental regulations and ensure stable refinery operation. During routine monitoring, engineers observed that sulfur production had dropped significantly compared to previous months, indicating declining recovery yield.

This was not just a performance issue. Reduced recovery meant higher concentrations of H₂S leaving the unit, increasing load on downstream treatment systems and potentially creating environmental compliance risks. The key challenge was identifying what was causing the efficiency loss and ensuring that the analysis could be reused as guidance if the issue reappeared.

  • Noticeable drop in sulfur recovery yield
  • Increased downstream treatment load due to higher H₂S content
  • Multiple potential causes across process variables and equipment
  • Need for reusable diagnostic insight, not just a one-time analysis

The Approach

The team built a structured investigation workflow combining time-based analysis, contextualization, and pattern tracking.

  • Root cause exploration: Historical process data was analyzed to identify periods of reduced sulfur recovery
  • Event identification: Anomalous periods were detected and saved as contextual events for comparison and tracking
  • Context-enriched reporting: Structured time-series data was extended with key variables such as sulfur yield, H₂S concentration, and converter conditions
  • Comparative analysis: Low recovery periods were compared against normal operation to isolate influential parameters
  • Knowledge capture: Identified anomaly patterns were stored so future occurrences could be recognized immediately through real-time monitors
Real-timemonitors, trends, correlations, and contextualization of SRU key KPIs, forearly detection

Key Insight

Performance losses were not random fluctuations. Once contextualized and compared, they revealed consistent patterns tied to specific upstream process behavior.

Results

KPIResult
Root cause identifiedUpstream temperature control malfunction
Detection capabilityLow recovery periods automatically identifiable
Knowledge reuseContextual events saved for future detection
Diagnostic speedFaster troubleshooting for similar issues
Operational impactImproved stability of sulfur recovery performance

The Takeaway

By turning a one-time root cause investigation into a reusable diagnostic framework, the team created a prescriptive operating capability, enabling engineers to detect future recovery losses earlier, act faster, and maintain environmental compliance and unit efficiency with confidence.

Access now

Subscribe to our newsletter

Stay up to date with our latest news and updates.

Thanks for submitting the form.