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Use case

Detecting Quality Losses – Reducing Low Weight Complaints

Pablo Sanchez
Industry Principal
•
Reading time:
Watch time:
2
min.
•
Updated:
Watch time:
August 25, 2025

The Challenge

During product changeovers, the chocolate tank empties, slightly lowering the dosage. This can lead to low-weight products and customer complaints. Operators must manually increase rotor speed, but it's hard to verify if they do it.

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The Goal

  • Detect emptying events >15 min
  • Verify rotor speed adjustments
  • Enable traceability
  • Support daily ops with a dashboard

‍

The Approach

  • The team applied Aggregations in TrendMiner to capture process dynamics, calculating rotor range and maximum tank levels over 20-minute moving windows. This provided a clearer view of how emptying unfolded beyond raw signal noise.
  • Using Value Based Searches the system automatically detected good and bad emptying periods of at least 15 minutes by combining level conditions (max > 60 & current < 50) with rotor activity (range > 0 / range = 0).
  • With Event Contextualization in TrendMiner,  these periods were labeled as successful or failed emptying events and directly compared across historical signals, highlighting differences in operating conditions.
  • A dedicated Dashboard then brought everything together—event counters, historical trends, and real-time tiles of key variables—into a single monitoring view.

Insight: With these TM features, you gain a clear, contextualized view of operator actions during emptying, improving quality control and operational efficiency.

‍

Overview dashboard indicating good and bad moulding steps based on aggregations.

‍

The Results

‍

KPI Outcome
Emptying Detection Fully automated
Good/Bad Classification Objective and traceable
Rotor Adjustment Verified Operator input tracked
Fewer Complaints Improved product consistency
Dashboard Use Daily operations support

‍

The Takeaway

Real-time monitoring improved traceability, reduced complaints, and ensured consistent dosing during critical periods.

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Food & beverages
Operational Performance Management
Process Optimization
Anomaly Detection
Continuous Process Improvement
Product Quality Monitoring
Quality Optimization
Production Reporting
Trend Client / Data Discovery
Process Engineer
Plant Manager
Quality Engineer
Operator
Shift Lead
Reliability Engineer
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The Challenge

During product changeovers, the chocolate tank empties, slightly lowering the dosage. This can lead to low-weight products and customer complaints. Operators must manually increase rotor speed, but it's hard to verify if they do it.

‍

The Goal

  • Detect emptying events >15 min
  • Verify rotor speed adjustments
  • Enable traceability
  • Support daily ops with a dashboard

‍

The Approach

  • The team applied Aggregations in TrendMiner to capture process dynamics, calculating rotor range and maximum tank levels over 20-minute moving windows. This provided a clearer view of how emptying unfolded beyond raw signal noise.
  • Using Value Based Searches the system automatically detected good and bad emptying periods of at least 15 minutes by combining level conditions (max > 60 & current < 50) with rotor activity (range > 0 / range = 0).
  • With Event Contextualization in TrendMiner,  these periods were labeled as successful or failed emptying events and directly compared across historical signals, highlighting differences in operating conditions.
  • A dedicated Dashboard then brought everything together—event counters, historical trends, and real-time tiles of key variables—into a single monitoring view.

Insight: With these TM features, you gain a clear, contextualized view of operator actions during emptying, improving quality control and operational efficiency.

‍

Overview dashboard indicating good and bad moulding steps based on aggregations.

‍

The Results

‍

KPI Outcome
Emptying Detection Fully automated
Good/Bad Classification Objective and traceable
Rotor Adjustment Verified Operator input tracked
Fewer Complaints Improved product consistency
Dashboard Use Daily operations support

‍

The Takeaway

Real-time monitoring improved traceability, reduced complaints, and ensured consistent dosing during critical periods.

‍

‍

Access now

Share with a co-worker

The Challenge

During product changeovers, the chocolate tank empties, slightly lowering the dosage. This can lead to low-weight products and customer complaints. Operators must manually increase rotor speed, but it's hard to verify if they do it.

‍

The Goal

  • Detect emptying events >15 min
  • Verify rotor speed adjustments
  • Enable traceability
  • Support daily ops with a dashboard

‍

The Approach

  • The team applied Aggregations in TrendMiner to capture process dynamics, calculating rotor range and maximum tank levels over 20-minute moving windows. This provided a clearer view of how emptying unfolded beyond raw signal noise.
  • Using Value Based Searches the system automatically detected good and bad emptying periods of at least 15 minutes by combining level conditions (max > 60 & current < 50) with rotor activity (range > 0 / range = 0).
  • With Event Contextualization in TrendMiner,  these periods were labeled as successful or failed emptying events and directly compared across historical signals, highlighting differences in operating conditions.
  • A dedicated Dashboard then brought everything together—event counters, historical trends, and real-time tiles of key variables—into a single monitoring view.

Insight: With these TM features, you gain a clear, contextualized view of operator actions during emptying, improving quality control and operational efficiency.

‍

Overview dashboard indicating good and bad moulding steps based on aggregations.

‍

The Results

‍

KPI Outcome
Emptying Detection Fully automated
Good/Bad Classification Objective and traceable
Rotor Adjustment Verified Operator input tracked
Fewer Complaints Improved product consistency
Dashboard Use Daily operations support

‍

The Takeaway

Real-time monitoring improved traceability, reduced complaints, and ensured consistent dosing during critical periods.

‍

‍

Access now

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