Customer Success Manager
Customer Success Operations Manager
CTO & Co-Founder
This is what working at TrendMiner sounds like
“The challenges we tackle on a day-to-day business keep the job very interesting. I always have something to learn and people to learn from. The company invests in us and listens to our feedback – TrendMiner really cares about their employees and considers each individual’s development a success and growth for the company itself. Most of all, I really enjoy going to work!”
“TrendMiner is a great place to work with young and fun colleagues.”
“In the 7 years I have been working at TrendMiner, my role has been changing continuously. I love how the management takes my personal preferences and growth path into account to tailor a job that suits me perfectly.”
“I felt really welcome when I started working at TrendMiner. The colleagues are very helpful which gave me an instant boost.”
“At TrendMiner, you’ll always feel like you’re a person – not a number – and that your worries and needs are taken into account. I started off as an Automation QA Engineer and got the opportunity to grow within the company. I also love that TrendMiner is a tool that enables our users to make their daily job easier, it’s not just another commercial product.”
“I like working at TrendMiner because it’s the perfect balance of working for a start-up culture with the backing of an established company (SoftwareAG). We have laser-focus on the process industry and it shows in our product. It’s exciting to see a product that is always improving itself based upon what its customers are asking for. It is very uncommon for a salesperson to be able to provide their insights to an R&D and they listen/consider it on the roadmap. At TM, that happens! I’ve been at TM for 2 years and have seen the product and company quickly grow and improve for the better… and I look forward to seeing what the next 2+ years bring.”
“I love working on this solution that makes our customers happy.”
“In Marketing I like to inspire our future customers to improve their production operations by using industrial analytics. It gives me great pride when our campaigns and collateral help them on their digitalization journey and later lead to great value cases they solved with our software. Especially when the improvements lead to a safer and greener world.”
“We connect technology and people for a smarter tomorrow”.
Do we match?!
Discover our core values and find out if TrendMiner is a good fit for you!
We value skills and expertise, but we‘re even more convinced that our team is what brings our organization to the next level.
Customers are central to our vision
At TrendMiner, we direct everything we do around our customers. We listen to their needs, focus our efforts around their goals and actively support them in achieving success. We stimulate every single TrendMiner employee to think about the impact of their decisions on the companies and people we work with. We take our customer’s feedback seriously and develop our software around their needs, while making it easy to work with us. Creating value for our customers will, in the end, benefit our company as well.
Trust is built on honesty and openness. Transparency and clear communication are some of our top priorities. We are convinced that integrity and being real with our customers will pave the road to long-term shared success.
We grow together
We also know that new technology is never developed in a vacuum. We believe that building relationships sets the foundation for future success and work with partners in our ecosystem, sharing and learning from each other to ensure our customers benefit from connected solutions in our software.
We get things done
We see solutions, not obstacles. An obstacle is just another opportunity to learn and adapt our way of working. At TrendMiner, we carry a growth mindset and we are eager to take ownership. We work proactively towards our goals and will do everything in our power to achieve them. We won’t give up, we’ll learn from our mistakes and we’ll find new efficient solutions. We push through, even if things get tough and we make sure we deliver on promise. If it’s possible, we will make it happen!
Innovation is at the core of our company culture – which is not surprising as we were founded as a university spin-off. We stimulate our team to learn and share their learnings, both internally and through industry communities, groups and events. We do not accept the status quo; we think out of the box, we’re always curious to find new ways and we’re constantly on the look-out for the next big thing. We are bold in our thinking and doing and encourage diversity in opinions.
We strive for excellence
TrendMiner strives for excellence. We aim for product leadership by centering everything we do around quality. We strive for the best possible outcome and encourage our team to be the best version of themselves. We go the extra mile. Excellence, however, does not equal perfection; we realize that everybody makes mistakes and no-one can – or has to be -perfect. We expect people to take ownership of those mistakes, learn from them and use those learnings in creating an even better outcome.
As a part of the Software AG IoT & Analytics division, we are a global company with a strong physical presence in the US and Western Europe. Stay tuned for our global expansion plans to a region near you!