Our commitment to business continuity

A message from TrendMiner General Manager Joan van de Wetering

As we are all aware, the Coronavirus (COVID-19) pandemic is disrupting societies and economies across the globe. In these times of uncertainty, we must band together to tackle this crisis and limit its impact on people and businesses.

At TrendMiner, our focus is on our people – employees, customers and partners alike. We put everything in place to keep our teams healthy and safe from the virus, while continuing to deliver value for, and support to, our customers. To do so, all our teams are working remotely and we are geared up to keep our global operations running as smoothly as possible.

Additionally, we are taking the following measures:

  • All our meetings with you will be changed to remote sessions. Depending on the nature of the meeting, some specific setups can be used and will discussed beforehand.
  • Onboarding sessions can continue in a remote setup, but shorter sessions will be scheduled to ensure proper knowledge transfer, as well as to accommodate any potential personal situations of your employees at home or in relation to your own company’s measures.
  • Over the next several weeks we will be hosting online webcasts, demos, and presentations for providing you with rich information and interesting discussions. Learn more about them here.
  • If you need support, we are available via the usual communication channels: through the support portal, the in-application help center and, of course, email.

We are fully committed to supporting you and maintaining business continuity as this pandemic runs its course. If there are things you need from us or additional ways we can support you, please let us know. Most importantly, we wish good health for you, your families, and your communities.

Read a personal message from Sanjay Brahmawar, CEO of Software AG